Shipping Policy
Shipping Policy
At Lujolite, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for all important details.
Processing Time
All orders are processed within 1–3 business days after receiving your order confirmation email.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a notification with tracking details once your order has been shipped.
Shipping Rates and Delivery Estimates
Standard Domestic Shipping (within Türkiye): 2–5 business days
Express Domestic Shipping: 1–3 business days
International Shipping: Delivery times vary by destination, typically 7–21 business days.
Shipping charges are calculated and displayed at checkout based on your delivery location and selected service.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number.
Please allow up to 24 hours for the tracking information to update.
Shipping Carriers
We proudly work with trusted carriers such as:
UPS, FedEx, DHL, and others (International)
International Shipping
We ship worldwide to most countries.
Please note that international orders may be subject to customs duties, taxes, or import charges, which are the customer’s responsibility.
Customs procedures may cause delays beyond our control.
Shipping Address
Please double-check that your shipping address is complete and accurate at checkout.
Lujolite is not responsible for shipments delayed or lost due to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately.
We will initiate an investigation with the carrier and assist you in resolving the issue.
Need Assistance?
For any questions about your order or shipping, please contact our customer support team:
📧 Email: info@lujolite.com
📱 WhatsApp: +90 541 853 88 55
We are always here to help!